Privacy Policy
Introduction
Dhaga Bodhi is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our site. Our services include bespoke suit crafting, personalized dressmaking, garment alterations and repairs, fabric consultation, custom embroidery and embellishments, uniform design and production, and fashion design consultation.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Data: We collect personal information you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us. This may include your name, contact details (such as email address, phone number, and physical address for deliveries), measurements for custom apparel, fabric preferences, and design specifications.
- Usage Data: We automatically collect certain information when you visit, use, or navigate our site. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
- Data from Third Parties: In limited circumstances, we may receive personal data about you from third parties.
How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide and Manage Our Services: Custom apparel creation, alterations, and related consultations require your personal specifications.
- To Fulfill and Manage Your Orders: Processing payments, deliveries, and returns for services and products.
- To Communicate with You: Sending you updates about your orders, service appointments, and responding to your inquiries.
- For Marketing and Promotional Purposes: With your consent, we may use your information to send you updates about new services, special offers, and fashion advice relevant to our custom apparel and tailoring services.
- To Improve Our Services: Analyzing usage patterns to understand how our site and services are used, and to improve user experience and service offerings.
- To Ensure Security: Protecting our site and services from fraud and abuse.
- To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.
Sharing Your Information
We may share your data with third parties only in the following situations:
- Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These service providers will only have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that information.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your Privacy Rights
Depending on the applicable data protection laws, you may have the right to:
- Request access to your personal data.
- Request rectification of your personal data if inaccurate or incomplete.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
- Request data portability of your personal data.
- Withdraw your consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect and store information. Specific details on how we use these technologies and how you can control them will be provided in our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may contact us at:
Dhaga Bodhi
3871, Nanda Devi Marg,
Unit G3,
Mumbai, Maharashtra,
400001
India